Multi-unit management in one place
Every unit, every tenant, every compliance check. One system, no managing agent.
Unit-level management
Each unit has its own tenant record, compliance profile, and communication channel. See the full block or drill into individual flats.
Shared area tracking
Communal lighting, fire systems, cleaning schedules — track maintenance and compliance for shared areas alongside individual units.
Centralised communication
Every tenant in the block can message through Letted. AI responds instantly and routes issues to you with full context.
Block-level compliance
Fire risk assessments, communal electrical testing, and building insurance tracked at the block level. Unit-specific checks tracked per flat.
Maintenance coordination
When multiple tenants report the same issue, Letted helps you spot patterns. One boiler problem might be a building-wide heating fault.
Cost-effective at scale
Flat per-property pricing means managing a 10-unit block costs a fraction of what a block management company would charge.
Multi-unit freeholds sit in an awkward middle ground. Too complex for a spreadsheet, too small for most block management companies to care about. So landlords end up either overpaying for management or handling everything manually.
Letted gives you the structure of a professional management system at a fraction of the cost. Every unit tracked individually. Communal areas managed alongside them. Tenants get instant responses. And you get a single view of your entire building — compliance, maintenance, communication — without hiring a managing agent.
Frequently asked questions
Can I manage leaseholders and tenants in the same building?+
Yes. Letted supports different unit types within the same building so you can track both leaseholder obligations and tenant management side by side.
How does Letted handle communal maintenance?+
You can log maintenance tasks against the whole building or individual units. Communal issues are tracked separately so they don't get lost in unit-level requests.
Is this a replacement for a block management company?+
For many freeholders, yes. If you're already hands-on with your block, Letted gives you the communication and compliance tools without the management fee. For very large or complex blocks, it works well alongside professional management.
What about fire safety and building compliance?+
Letted tracks building-level compliance requirements like fire risk assessments and communal electrical testing, with reminders before deadlines. Everything is documented for inspection.
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